White Paper on Personal Government

Personal Government
We are happy to announce that our team together with Nortal and Ministry of Communications and Economic Affairs has published a white paper on personal government. 
The journey toward personal government is already on its way in several societies. This white paper discusses the desired outcomes and impact of personal government, but also proposes known and explored key capabilities to create it.
To explore public services in the era of personal government, we highlight five key traits: human-centricity, accessibility, proactiveness, trustworthiness, and empowerment.
The full realization of the goals of personal government requires the adoption of emerging technologies and the reorganization of the government’s working principles in terms of service provision and cooperation between institutions. All these capabilities are either already well within today’s technological development or within reach and can be realized in the foreseeable future.

Download the new white paper and learn how to build a human-centered government where society is integrated, and services are reliable, function sustainably, and constantly renew to meet society's changing expectations: 
https://nortal.com/insights/personal-government-white-paper/ 

The white paper was published with an introductory webinar on February 14th, 2024 where industry experts Andres Raieste, Senior Vice President of the Public Sector at Nortal, Mihkel Solvak, Associate Professor at the University of Tartu, and Ville Sirviö, CEO of the Nordic Institute for Interoperability Solutions, dove deep into the future of public services, emphasizing the critical role of trust in digital services and exploring the future of interoperability from a global and whole-of-society perspective.
You can watch and read more about it on the Webinar webpage

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