In the morning sessions, Skytte researchers explored digital innovation in Estonia and beyond. The day started with Mihkel Solvak talking about what is possible and how in the Estonian digital ecosystem, giving examples of the Estonian Unemployment Fund's decision-making tool and possible more proactive services. Art Alishani presented his research on chatbots in public encounters in Estonia, and Bogdan Romanov discussed findings from his study on trust and Internet voting in democratic and authoritarian regimes. After lunch and a small city tour, Stefano Braghiroli and Vincent Homburg zoomed in on e-services, discussing how digital innovations fit well with Estonia's recent history and the country's small-state diplomatic efforts to position itself on the world stage.

It was an intense day in which participants and speakers shared their observations and conversations led to revelations and, as always, new and more complex questions. As the ESPOL visit to Tartu is becoming an annual tradition, we would like to say - Merci beaucoup et a bientôt to Felix von Nostitz, Alice Iannantuoni and the students, and hope to see you again in the future to discuss the challenges of e-governance, digital policies and e-public services!