The Digital Government Society (DGS) will hold the 24th Annual International Conference on Digital Government Research – dg.o 2023 - in Tartu, Estonia, with a special focus on building safe and secure cross-border services.  The conference main organizer is the ERA Chair of e-governance and digital public services, Center for IT Impact Studies (CITIS) in the Johan Skytte Institute of Political Studies at the University of Tartu.

As the European Parliament and Council adopted the regulation establishing a single digital gateway on 11 December 2018, it set Europe on a very clear path of digital transformation, planned to be fully implemented by the end of 2023. This transformative change will greatly enhance the development of cross-border services as by then all national online procedures will have to be made fully accessible to cross-border users. In addition, the ‘once-only principle’ will be applied to cross-border exchanges of evidence for a range of procedures. All of this cannot be achieved and developed further without extensive collaboration between private and public sectors. Specifically, the conference aims to advance research and practice on cross-border services in democratic digital government. 

The dg.o conference series is an established forum for presentation, discussion, and demonstration of interdisciplinary research on digital government, ICT and public administration, political participation, civic engagement, technology innovation, applications, and practice. Each year the conference brings together scholars recognized for the interdisciplinary and innovative nature of their work, their contributions to rigor of theory and relevance of practice, their focus on important and timely topics and the quality of their writing.

The conference proceedings are to be published by ACM International Conference Proceeding Series (3.1 according to ETIS), and indexed in DBLP and Google Scholar.


January 20, 2023: Papers, workshops, tutorials, and panels are due

March 31, 2023: Author notifications (papers, workshops, tutorials, panels)

April 1, 2023: Application deadline for doctoral colloquium

April 15, 2023: Posters and demo proposals due

April 24, 2023: Poster/demo author notifications

April 25, 2023: Final version of manuscripts due in EasyChair

May 1, 2023: Doctoral colloquium notification / Early registration begins

May 20, 2023: Early registration closes


Prof Robert Krimmer, University of Tartu, Estonia

Prof Marijn Janssen, Delft University of Technology, the Netherlands

Helen K. Liu, National Taiwan University


Mihkel Solvak, Tartu University, Estonia
Loni Hagen, University of South-Florida, USA
Hsin-chung Liao, National Taiwan University, Taiwan

J. Ramon Gil-Garcia, University at Albany, SUNY, USA
Ida Lindgren, Linköping University, Sweden
Gabriela Viale Pereira, Danube University Krems, Austria

Mila Gascó-Hernandez – University at Albany

Call for Papers

We have 17 tracks waiting for your contribution. See here for full list of tracks and submission guidelines: 

About the conference location

Estonia, also known as e-Estonia, is at the forefront of digital governance. It is ranked first in Europe by the Digital Economy and Society Index 2021 in both the provision of digital public services and in e-governance usage. This is based upon our X-road distributed state information system. We believe that conference participants would be interested in hearing from some of the architects and practitioners of the system that now provides over 3,100 separate online services for citizens and companies in the country. In 2014, Estonia became the first country in the world to provide access to its e-services for residents living abroad, including establishing new companies, better known as the e-residency, which now has over 60,000 e-residents. Furthermore, Estonia has sought to share its experience with other countries in the adoption of E-governance systems. In October 2020, the International Telecommunications Union (ITU), the Digital Impact Alliance (DIAL), Estonia, and Germany signed a joint declaration of intent to establish a global high-level cooperation framework to assist countries in learning and to implement scalable digital services and applications in a cost-efficient, accelerated and integrated manner.

Tartu is Estonia’s second largest city with a population of 100,000. Tartu is a compact university town with a calm living and study environment, youthful people and a vibrant cultural life ( In Estonia, the City of Tartu has been a forerunner in digital transformation, focusing on improved data collection systems as well as implementing various smart solutions and digital public services, including smart homes, mobility monitoring and digital combined bike sharing and public transportation system. In addition, Tartu is one of the flagship smart cities in Europe using digital tools to promote energy efficiency. This is partly thanks to the fact that the city, together with the University of Tartu has created a highly supportive environment for tech-related start-ups and companies who work together with the local government in digitalizing and improving the public services for our citizens. In addition, Tartu will be the European capital of cultural in 2024 (see more here:

University of Tartu ranks in the top 300 best universities in the world according to both the QS and Times Higher Education (THE) World University Rankings. UT is also the oldest, largest and most prestigious university in the Baltic region and according to the ISI Web of Science, is in the top 1% of the world's most-cited universities and research institutions.